01 Controller and contact
Stalroc Industrial, Ankara, Türkiye. Data protection requests: export@stalroc.com.
02 Processing activities
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Contact form
- data
- name, email, phone, company, message
- Purpose
- answering enquiries
- Legal basis
- pre-contractual steps / legitimate interest
- Retention
- up to 5 years
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Quotation (RFQ) form
- data
- name, email, phone, company, selected product, message
- Purpose
- preparing and following up quotations and orders
- Legal basis
- pre-contractual steps / contract
- Retention
- up to 5 years, longer where tax or commercial law requires
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WhatsApp button statistics
- data
- page, language, referrer, browser string and a one-way hash of the IP address
- Purpose
- understanding how often the button is used
- Legal basis
- legitimate interest
- Retention
- as long as needed for statistics
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Spam protection (reCAPTCHA)
- data
- IP address, browser and interaction signals processed by Google
- Purpose
- preventing abuse of forms
- Legal basis
- legitimate interest
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Website analytics (Google Analytics, Tag Manager; Yandex Metrika for Russian pages)
- data
- pseudonymous identifiers, pages viewed, device and approximate location
- Purpose
- improving the site
- Legal basis
- consent
03 Processors and recipients
Hosting and infrastructure providers, email delivery providers, Google LLC / Google Ireland Limited and Yandex LLC act as processors or independent controllers for the activities above. We only use providers that offer appropriate data protection commitments.
04 Where data is stored
Form data is stored in our database and in our mailboxes. Providers may process data outside Türkiye and the EEA; transfers are covered by the safeguards required by KVKK Article 9 and GDPR Chapter V.
05 Security measures
- check_circle Encrypted connections (HTTPS) for all pages and forms.
- check_circle Access to the admin area limited to authorised staff with password authentication.
- check_circle Rate limiting and reCAPTCHA against automated abuse.
- check_circle IP addresses in statistics are stored only as salted hashes.
06 Automated decisions
We do not make decisions that produce legal effects on you solely by automated means or profile visitors for advertising.
07 Exercising your rights
Send a request to export@stalroc.com with your name and the email address you used. We may ask for proof of identity. We answer within 30 days, free of charge unless the request is clearly excessive.
Questions about your data?
Write to us and we will reply within 30 days.